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JCB Mobile

Service Introduction

We offer free mobile phone rental service to JCB members visiting Japan.(*1).

You can use it from day one. Along with a mobile unit, we provide a charger and an original manual designed to help first-time users.
The phone is fully charged when it's handed to you so that you can use it right away.

  • *1You must purchase insurance for 210 JPY/day or 315JPY/day. Charges for calls and options are paid by the member.

Service Eligibility JCB brand card member
(Those who have a credit card with the JCB logo)
Rental Cost Free of charge

Available at the following airport terminals

Narita International Airport (Terminal 1, Terminal 2), Haneda International Airport, Chubu International Airport, Kansai International Airport, Fukuoka Airport
Phone Charges Please pay based on the time used.
  • *Charges are calculated by the second.
Click here for details
Simple translation service Japanese translation service is offered for free of charge (24 hours, 365 day)
  • *You pay phone charges
About other service options We offer other optional services including telling you your mobile phone number in advance
Click here for details
  • *JCB Mobile is provided by Telecom Square.

How to Apply

Applying for the service

Applying in advance (by 13:00 Japan local time the day before the rental)

  • JCB Mobile Application website
    Click here for JCB Mobile Application website
  • JCB Mobile Application desk
    0120-388-212 (Weekdays 9:00AM~8:00PM, Sat/Sun/Holidays 10:00AM~6:00PM) Japan local time
    • *Please mention "JCB Mobile" when you call.

Applying on the day of rental

Please apply at one of our JCB Mobile service desks in the airports.
For service desk directory, click here

Return and Billing

  • When you return the phone, please show your JCB card
  • Please pay your bill with your JCB card.
For return locations, click here

Terms & Conditions

  • You must purchase insurance for 210 JPY/day or 315JPY/day.
  • Please pay your bill with your JCB card. Should you choose any other form of payment, you will be subject to phone rental charge of 630JPY/day
  • You must agree to the "JCB Mobile" contract.
  • Other coupons and discount offers cannot be applied.
  • Cancellation fee of 1,050 JPY/phone will be charged when cancelled within 2 days before the scheduled rental date.