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JCB × Odakyu Department Store Shopping Attendant Service Exclusively for JCB Members

Free In-store Shopping Attendant Service

For a limited time you can make a reservation through JCB PLAZA Tokyo to receive up to two hours of free attendant service (Chinese or English) while shopping at the Odakyu Department Store in Shinjuku. With the language barrier gone, you can feel at ease asking the department store staff questions about watches, jewelry, makeup, or other products. Go ahead and enjoy freer, more fulfilling shopping!

Service Period

April 1, 2012 – September 30, 2012

How to Use the Service

  1. Call or stop by JCB PLAZA Tokyo and indicate that you would like to use this service. Please let PLAZA staff know what date and time you would like.
  2. JCB PLAZA Tokyo will make a reservation with Odakyu Department Store.
  3. JCB PLAZA will send you a reservation confirmation after the reservation is completed.
    • *We will ask separately how you would like to receive the reservation confirmation (telephone, email, fax).
  4. On the day and time of your reservation, show your reservation confirmation to the foreign customers service counter on the 1st floor of the Odakyu Department Store.
  5. Enjoy your fulfilling shopping experience.

Service Hours

This service is available during the following time frame. Please be aware of this when making a reservation.

Service Hours 10:30 AM – 6:00 PM
Service Start Time 10:30 AM – 4:00 PM
  • *As a general rule this service is provided for a maximum of two hours. The latest start time is 4:00 PM.
  • *When specifying the time you would like, choose a time between 10:30 AM and 4:00 PM.

Notes

  • You must make a reservation through JCB PLAZA Tokyo to use this service.
  • The date and time you request may not be available.
  • This service is provided only in Chinese or English.
  • Interpreters cannot accompany you to some boutiques.

JCB PLAZA Tokyo

JCB PLAZA Tokyo staff provide a variety of services in Chinese, Korean, English, and Japanese, and provide lots of special offers and information for JCB Card members with a JCB card issued outside of Japan.

JCB PLAZA Tokyo

Odakyu Department Store in Shinjuku

This is a comprehensive department store in an easily accessible location just a one-minute walk from Shinjuku Station. The store carries a wide assortment of merchandise ranging from trendy fashion to in-season foods, status symbol luxury brands, and items that are perfect as souvenirs.We invite you to stop by the foreign customers service counter on the 1st floor of Odakyu Department Store when you are in Shinjuku.

Location: 1-1-3 Nishi-Shinjuku, Shinjuku-ku, Tokyo
Tel: 03-3342-1111

Odakyu Department Store website